Updated Updated: November 30, 2023

Jackpot City Casino Review

JackpotCity has been operating since 1998 and has a vast selection of games: from slot machines to live casino and table games.

Are you ready to enjoy the best games and win amazing prizes? Your first Jackpot win is right here for you. Play and try your luck.

Check out our review about JackpotCity, and you’ll know everything you need about the platform.

  • Live chat available 24/7
  • Mobile casino/ casino app
  • Loyalty programme
  • It doesn’t have a sportsbook
  • No cryptocurrencies allowed

Welcome Bonus

jackpotcity welcome bonus

Most of the online casinos have a welcome offer for the first deposit, right?

JackpotCity is not like most casinos, so you’ll have a bonus on your 4 first deposits! Enjoy now 100% up to C$1,600.

Deposit 1: 100% Match Bonus up to C$ 400
Deposit 2: 100% Match Bonus up to C$ 400
Deposit 3: 100% Match Bonus up to C$ 400
Deposit 4: 100% Match Bonus up to C$ 400

How to collect the offer:

  1. Enter JackpotCity’s website

  2. Click on “Sign Up” to create your account

  3. Fill the blank spaces with your information (country, username, e-mail, password, first and last name, date of birth, gender, language, currency, and more)

  4. Deposit a minimum of C$10

Some important T&C:

  • Players have 7 days to claim the offer
  • You must wager the bonus 70 times
  • The bonus must be wagered within 2 months


You won’t find too many promotions, both periodic or permanent, on JackpotCity.

However, there is a Daily Deal, which is a guaranteed match offer every day! The promotion is based on your gameplay, which can change from day to day.

Besides the Daily Deal, players have available the Bonus Wheel that offers you great and engaging prizes.

Loyalty & VIP

The platform has a loyalty programme with several benefits and rewards to the players. To start, you need 2500 loyalty points.

There are 6 different levels: bronze, silver, gold, platinum, diamond, and privé.

  • Win points for cash wagers on casino games
  • You can exchange the points, in predetermined increments

Payment Methods

The following table lists all the payment methods available for Canadian players.

Payment TypeMin. depositMin. withdrawalWithdrawal Time
Visa/MastercardC$10C$503 – 7 working days
eCheckC$10C$503 – 7 working days
ecoPayzC$10C$503 – 7 working days
iDebitC$10C$503 – 7 working days
InstaDebitC$10C$503 – 7 working days
MuchBetterC$10C$503 – 7 working days
Interac OnlineC$10C$503 – 7 working days
Instant Payments by Citadel C$10n/an/a

Note that you only pay fees on withdrawals using ecoPayz. Using any of the other methods, you are not charged fees.

Bear in mind that you might withdraw using the same method used for the previous deposit.

Casino Games

jackpotcity casino
jackpotcity casino

Are you a slot machine fan? JackpotCity has hundreds of options, with progressive jackpots and the latest video slots.

If you prefer another game style, try out the table games: blackjack, roulette, keno, baccarat, and more.

For a more in-deep experience with a live dealer and more interaction with the other players, enjoy the live casino with several games like roulette, blackjack, baccarat, and many others.

Video poker, scratch cards, and game shows are also part of the game selection at JackpotCity which is quite rare at real money online casinos in Canada.

The online casino operates with the best software providers to guarantee high-quality gameplay, like Microgaming, Evolution Gaming, Snowborn Games, and others.

Security and Trust

security icon

JackpotCity Casino is licensed by the Malta Gaming Authority and has been certified by an independent testing agency, eCOGRA

Players can enjoy gaming in a safe and secure environment with the latest SSL encryption technology that has been employed, protecting your personal and financial information. 

Customer Support

If you have any doubts about the platform, you can clarify them in a fast way. However, JackpotCity provides only one method to reach the team.

  • Live Chat: Available 24/7 


Unfortunately, you can’t. The only way to clarify your doubts is through the live chat.

Each player can use the welcome offer only once. However, you have a bonus of up to C$400 on your 4 first deposits.

Yes, you can! Earn points for cash wager on casino games, and increase your loyalty level for better benefits.


JackpotCity is a complete platform, but with some missing features and some lacks on the layout. The promotions and games section should be easier to read and understand. It’s still a bit confusing. Overall, the evaluation is positive, but we hope to see improvements soon.
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